Terms of Service

Placeholder — replace with your own reviewed terms before accepting real payments.

Acceptable use

You may only message recipients who have consented to receive messages from you. Sending unsolicited bulk messages, spam, or messages that violate WhatsApp's or your email provider's terms is prohibited and may result in suspension without refund.

Number/account bans

Relay automates WhatsApp Web sessions rather than WhatsApp's official Business API. WhatsApp may suspend numbers that violate its own terms, independent of any action by us. We are not liable for bans, suspensions, or lost messages resulting from WhatsApp-side enforcement.

Service availability

The service is provided "as is" without uptime guarantees beyond what is stated on your plan. We may suspend accounts that abuse the platform or put other customers' delivery at risk.